BlackBerry Voicemail Setup and Tutorial



Learn how to set up voicemail on BlackBerry device here. Step by step voicemail tutorial and troubleshooting BB device voice mail problems. Setup your BlackBerry voicemail with the right way using this tutorial.

Depending on your service provider, there are two different types of voicemail available on your BlackBerry device: standard voicemail and a visual voicemail service.

With standard voicemail, you can set up your voicemail access number and password, so you can quickly call in to your voicemail service from the Calls screen in the Phone app.

If you subscribe to a visual voicemail service, you can view a list of your voicemail messages, play your voicemail messages, and change various voicemail settings from your BlackBerry device, without having to call in to your voicemail service. Depending on the features your service provider supports, your voicemail messages can be automatically downloaded to your device and you can pause, fast-forward, or rewind the voicemail message as you listen to it. You can also forward a voicemail message, send a reply to the person who left you a voicemail message, or delete a voicemail message from within the Phone app or the BlackBerry Hub.

Your service provider might automatically delete messages after a certain period of time. If you don’t want a message to get automatically deleted, you can save it to your device.

Depending on your country or region, a visual voicemail service might not be available. You need to subscribe to a visual voicemail service to access the features. Contact your service provider to subscribe.

How to Setup Voicemail on BlackBerry

Depending on your wireless service provider, this feature might not be supported. To set up voicemail on BB Passport please follow this guide:

1. In the Phone app, swipe down from the top of the screen.
2. Tap > Voicemail.
3. Type your voicemail access number and password.

After you have set up your voicemail, you can call your voice mail service from the Calls screen in the Phone app.

How to use visual voicemail service on BlackBerry

Please follow this guide to learn how to use voicemail service on your BlackBerry device.

How to listen to a visual voicemail message

1. In the BlackBerry Hub or Phone app, tap a voicemail message.
2. Tap PLAY icon
Forward a visual voicemail message
1. In the BlackBerry Hub or Phone app, touch and hold a voicemail message.
2. Tap SHARE icon

How to save a visual voicemail message

Your service provider’s voicemail system might automatically delete messages after a certain period of time. If you don’t want a message to get automatically deleted, you can save it to your device.

1. In the BlackBerry Hub, or the Phone app, touch and hold a voicemail message.
2. Tap Save.

How to change visual voicemail greeting

Your voicemail greeting is the outgoing message that a caller hears before leaving a voicemail message. Depending on your
wireless service provider, this feature might not be supported.

1. In the Phone app, swipe down from the top of the screen.
2. Tap Setting icon
3. Tap > Change Voicemail Greeting.
4. In the Greeting drop-down list, do one of the following:
• To play your phone number as your voicemail greeting, tap Phone Number.
• To play your name as your voicemail greeting, tap Name.
• To record a custom voicemail greeting, tap Personal Message.

How to change visual voicemail password

Depending on your wireless service provider, this feature might not be supported.

1. In the Phone app, swipe down from the top of the screen.
2. Tap > Setting icon > Voicemail icon.
3. Tap Change Password.

Prevent visual voicemail messages from downloading while you are roaming

Depending on your wireless service provider, this feature might not be supported.

1. In the Phone app, swipe down from the top of the screen.
2. Tap > Setting icon > Voicemail icon
3. Clear the International Roaming check box.

How to deactivate visual voicemail on BlackBerry

If you deactivate your visual voicemail service on your BlackBerry device, you must contact your wireless service provider to reactivate it. Depending on your wireless service provider, this feature might not be supported.

1. In the Phone app, swipe down from the top of the screen.
2. Tap Setting icon
3. Tap > Deactivate.

That is step by step tutorial how to setting up and use BlackBerry voicemail service.



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